Business Name:
Chikara Fitness K.K
Name of Representative:
Michael Schaal, CEO
Address of Business:
〒107-0052
Tokyo, Minato-ku
Akasaka 2−17−65
Wind Akasaka II Bldg., B1F
Contact Information:
info@chikara.fit
Business Hours:
Weekdays from 6:00 a.m. to 9:00 p.m.
Saturday 8 a.m. to 1:30 p.m.
Membership Fees:
https://chikaracrossfit.com/membership
Additional Fees:
Consumption tax 10%
Terms of Payment:
┗Sale of Goods: Redeemable at store
┗Services: Available to use immediately after payment
How to Apply:
See website inquiry form
Refund Policy:
┗Memberships:can be cancelled within 3 business days of purchase
┗Merchandise:Unused items with tags can be returned within 30 days of purchase.
Terms of Payment
◼️One time pass・Package plans
┗Credit card: At the time of purchase
◼️Monthly Members
┗Credit card: At time of application for the current month; automatic payment on the same day of initial purchase every month after the first month
┗Direct debit: The current and following month's amount will be deducted by credit card at the time of initial application. Subsequent months will be debited on the 27th of each month.
Inquiries
See website inquiry form
Payment Terms
┗One time pass・Package plans・In-store merchandise・Miscellaneous: credit card(Visa, Master American Express）
┗Monthly Members: direct debit or credit card
（Visa, Master,, American Express）
Expiration Date of Products
Some products have an expiration date, so please check before purchasing them.
Cancellation of membership:
Please contact us by phone or e-mail by the 10th of the month prior to the month in which you wish to cancel your membership.
The membership can still be used until the end of the subscription and the billing will be suspended from the following month.
We will stop billing from the following month.
Please note that we do not offer refunds on a pro-rata basis.
*Note that you must pay a minimum of 3 months after enrollment.
*A fee prorated to 3-months (plus consumption tax) will be charged for mid-term cancellations.
*If you cancel your subscription, you will not be billed for the following month's service.
Suspension of Service
There may be times when a studio is closed for some reason and service is unavailable.
In such cases, it may take some time for the system to be restored.
Disclaimer
We shall not be held responsible for the unavailability or interruption of services or products due to server trouble, network trouble, or other force majeure, except in the case of gross negligence on our part.
In the event of natural disasters, transportation service cancellations or delays, or illness or injury of the instructor, there may be times when lessons cannot be held.
In such a case, we may take measures to extend the duration of the ticket, but we will not refund the ticket itself, or the monthly membership fee.
Based on the “Specified Commercial Transaction Law Act”
Privacy Policy
Personal Information Protection Policy
This personal information protection policy (hereinafter referred to as the "Policy")
This policy sets forth the handling of customers' personal information by Chikara Fitness (the "Company") operating a fitness club business under the Chikara Fitness brand.
In this policy, "personal information" means personal information as defined in Article 2.1 of the Act on the Protection of Personal Information (the "Personal Information Protection Act").
Personal information" in this policy means personal information as defined in Article 2.1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").
1．Acquisition of Personal Information and Use of Cookies, etc.
In addition to Personal Information provided by customers in stores, by telephone or by e-mail, the Company may also collect Personal Information through the use of cookies on the Company's website or other means.
The Company collect personal information provided by customers in stores, over the phone, by e-mail, and through the Company's websites and social networking pages.
From time to time, we may obtain your personal information from third parties.
In addition, when you visit our websites, we may collect information about your visits to our websites, such as your visit history, browser type and version, the language you are using, and the type and version of your browser.
We may also acquire information such as your browser type and version, language, IP address, and unique device ID when you visit our website.
In addition, the Company may send and store cookies on the customer's computer and use them to store and use customer information.
We use Google Analytics to understand how our website is used by our customers.
Please click here to learn more about Google's use of information collected by Google Analytics.
2．Purpose of Use
We will use your personal information for the following purposes
(1) to provide fitness club use, reservations, and other services (hereinafter referred to as the "Services") to customers
(2) to improve the Services and to develop and review new services
(3) to provide notifications and promotions related to the Services
(4) to respond to inquiries from customers
(5) to deliver products, billing, etc.
(6) to operate, maintain, and improve our website
3．Provision to Third Parties
(1) Provision to Third Parties in Foreign Countries
To the extent necessary to achieve the purposes of use described in "2. Purposes of Use" above, we will provide your personal information to third parties located outside of Japan in accordance with this Policy.
(2) Provision in connection with outsourcing
In order to achieve the purposes of use described in "2. Purposes of Use" above, we will provide personal information to third parties within the scope necessary to achieve the purposes of use.
Purposes of Use" above, the Company may entrust the handling of customers' personal information to a third party to the extent necessary to achieve the purposes of use described in "2.
The personal information provided by us in accordance with the above provisions may include personal information provided by us in accordance with the above provisions may include "personal information requiring special consideration" as defined in Article 2.3 of the Personal Information Protection Law, such as the customer's medical history.
In addition to the above, we will not provide personal information to any third party without the consent of the customer or as otherwise permitted by law.
In addition to the above, we will not provide customers' personal information to any third party, except when we have obtained the consent of the customer or when permitted by law.
4．Requests for disclosure and correction of personal information
If a customer requests disclosure of his/her personal information held by us, or requests correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of his/her personal information due to inaccuracies in the content of the personal information, etc., we will respond to the request without delay in accordance with the Personal Information Protection Law and the prescribed procedures, after thoroughly confirming that the request is made by the customer himself/herself.
In addition, the Company will endeavor to respond appropriately and promptly to any complaints regarding the handling of personal information related to customers.
5．Compliance with Laws, Regulations and Responsibilities of the Company
In handling customers' personal information, the Company shall comply with all applicable laws and regulations and shall be responsible for the handling of personal information.
6．Revisions
The Company may revise this Policy from time to time in response to amendments to relevant laws and regulations, changes in the social environment, or changes in the content of the Services. In such cases, the Company will notify customers of such revisions at an appropriate time by posting the revised policy on the Company's website or by other means deemed appropriate by the Company. The revised policy shall take effect on the effective date as separately determined by the Company.
7．Contact for Inquiries
For requests for disclosure or correction of customers' personal information, or complaints regarding the handling of customers' personal information, please contact us at the following address:
Chikara Fitness K.K.
〒107-0052
Tokyo, Minato City,
Akasaka, 2 Chome−17−65,
Wind Akasaka II Bldg., B1F
info@chikara.fit
Integrations
We use Stripe and Momence for payment integration and member management. Please see their websites for their own privacy policies and services.